Meshwarna Privacy & Data Use
Terms and Conditions

Privacy Policy

This policy explains the main information Meshwarna collects, how it is used to run the app, and the choices available to users.

Applies from May 2026 Covers rider and driver experiences Includes chat, verification, ratings, and trip requests

Contents

1. Scope of this Policy

Meshwarna ("Meshwarna", "the App", "we", "our", or "us") is a platform that helps users publish rides, book rides, and coordinate with other users inside the app.

This policy applies to the website, the app, and related support operations needed to run the service.

Information shared inside a ride, group chat, or shared trip request may be visible to the other participants involved.

2. Information We Collect

  • Basic account information such as name, phone number, email, profile details, and sign-in information.
  • Verification information such as identity or driver documents when submitted through the app.
  • Ride and booking information such as trip details, seat availability, interests, invitations, and shared external ride requests.
  • Location data when needed for ride matching, ordering results by proximity, or trip coordination.
  • Messages, ratings, reports, and support requests related to rides and safety.
  • Technical information such as device type, app version, analytics, and crash logs.

3. How We Use and Share Information

  • Create and secure accounts.
  • Operate ride publishing, booking, chat, invitations, and shared trip request features.
  • Help match users based on route, timing, and location relevance.
  • Handle verification, ratings, reports, notifications, and safety-related actions.
  • Share limited information only when needed, including:
  • With other users involved in the same ride or shared trip request.
  • With service providers that help us run the app, such as hosting, analytics, notifications, or authentication providers.
  • When required by law or when needed to protect safety, rights, or the service.
Verification badges and ratings help users make decisions, but they do not guarantee future behavior or trip safety.

4. Retention and Security

  • We keep data for as long as needed to operate the service, handle safety issues, and meet legal obligations.
  • We use reasonable security measures such as protected connections and restricted access.

No system can be guaranteed to be completely secure, so users should also protect their own account credentials.

5. Your Choices

  • Access and update your profile information inside the app.
  • Request correction or deletion of your data where applicable.
  • Control some permissions such as location and notifications through your device or app settings.
  • Delete your account from the app or by contacting us.

6. Contact and Updates

Meshwarna is not intended for users under 18 years old.

We may update this Privacy Policy from time to time. Continued use of the app after updates means acceptance of the revised policy.

For privacy requests, account deletion support, or legal inquiries, contact us at ahmed.adel.contact@gmail.com.